Frequently Asked Questions
Whether you are a DIY enthusiast stocking up for a big project or a retail partner sourcing inventory, we are thrilled to help you create! Below you will find answers to our most common questions. If you need anything else, please feel free to contact us.
How Ordering Works
To ensure we can offer our premium supplies at the best possible prices, we have a $50 minimum for all orders (excluding shipping). Our items are sold in convenient "inner packs" (typically sets of 6 or 12). This makes it easy to stock up on your favorite rhinestones, iron-ons, and embellishments for your next big idea!
Payment Methods
All payments are securely processed via PayPal. You do not need a PayPal account to shop with us; you can quickly and easily check out as a guest using any major credit card.
Shipping & Fulfillment
We know you are excited to start creating! To ensure reliable, trackable, and safe delivery of your craft supplies, all Mark Richards orders are shipped via UPS.
Wholesale & Trade Accounts
Our standard catalog is open to everyone, but verified businesses and retailers can apply for a trade account to unlock exclusive, tier-based pricing. Trade accounts require a $250 minimum order and approved credit. To apply for a trade account, please visit our Wholesale Application page. Once approved, your exclusive pricing will automatically apply whenever you log in.